Privacy Policy
Last updated: November 12, 2026
Thompson & Company, LLC ("Thompson & Co.," "we," "us") is a kitchen and bath design and remodeling firm based in Hugo, Minnesota. This policy explains what information we collect through thompsoncohome.com (the "Site"), how we use it, and the choices you have. By using the Site, you agree to this policy.
Information you give us
We collect information you choose to share when you fill out a contact or project inquiry form, book a call, take our remodel priorities quiz, sign up for emails, or contact us by phone, text, email or social media. This may include:
Your name, email address, phone number and home or project address
Details about your home and project, such as the rooms, budget range, timeline, priorities and preferences
Photos, drawings or documents you send us
Anything else you include in a message
Please don't send us sensitive information such as Social Security numbers, bank account numbers or health information through the Site.
Information collected automatically
When you visit the Site, our website host (Squarespace) automatically collects basic technical information, such as your IP address, browser and device type, pages viewed, the site that referred you, and general location (city or region). This is collected using cookies and similar technologies and helps us understand how the Site is used.
How we use your information
To answer your questions and schedule consultations
To prepare proposals, designs, estimates and project plans
To provide our services and manage projects you hire us for, including coordinating with trade partners and suppliers on your project
To send invoices and keep business records
To send occasional emails about our services, if you've opted in (you can unsubscribe anytime)
To understand how people use the Site and improve it
To comply with legal, licensing, tax and insurance requirements
How we share your information
We do not sell your personal information, and we do not share it for other companies' marketing. We share information only:
With service providers who help us run the business, such as our website host (Squarespace), customer relationship manager (HubSpot), email, scheduling and file storage (Google Workspace), accounting and invoicing (QuickBooks), and payment processors. They may use your information only to provide services to us.
With trade partners, contractors, cabinet makers, suppliers and showrooms working on your project, limited to what they need to do their part.
With professionals such as our accountant, attorney or insurer, when needed.
When required by law, or to protect our rights, property or safety, or that of others.
If the business is sold or reorganized, as part of that transaction.
Project photos
We photograph our work for our portfolio, website and social media. We do not publish your name, street address or photos that identify you or your family without your permission. Your client agreement explains how project photos may be used, and you can ask us to remove a photo of your home at any time.
Cookies and your choices
You can set your browser to block or delete cookies, though parts of the Site may not work as intended. You can unsubscribe from marketing emails using the link in any email, or by contacting us.
Text messages
If you give us your mobile number, we may text you about your inquiry or project. Message and data rates may apply. Reply STOP to opt out. We do not share mobile numbers or text message consent with third parties for their marketing.
Your rights
You can ask us to tell you what personal information we have about you, correct it, delete it, or stop sending you marketing. Contact us using the details below and we will respond within 45 days. We may need to verify your identity first, and we may keep certain records when the law requires it (for example, contracts, invoices, permits and tax records).
How long we keep information
We keep inquiry information for as long as it's useful for following up, and project records for as long as needed for warranties, taxes, licensing and legal requirements, generally seven years after a project ends.
Security
We use reputable service providers and reasonable safeguards to protect your information. No method of storage or transmission over the internet is completely secure, so we can't guarantee absolute security.
Children
The Site is meant for adults planning home projects. We do not knowingly collect information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
Links to other sites
The Site links to other websites, such as Instagram, Pinterest, Yelp and our booking calendar. We are not responsible for their privacy practices.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it last changed.
Contact us
Thompson & Company, LLC
Hugo, Minnesota
anna@thompsoncohome.com
(651) 366-9733