Terms and Conditions

Last updated: November 12, 2026

These terms apply to your use of thompsoncohome.com (the "Site"), operated by Thompson & Company, LLC ("Thompson & Co.," "we," "us") of Hugo, Minnesota. By using the Site, you agree to these terms. If you don't agree, please don't use the Site.

Our services are governed by a separate agreement

The Site describes our design, planning and remodeling services for homeowners and contractors. Using the Site, booking a call, or taking our quiz does not create a client relationship. We begin work only after we both sign a written agreement and any required deposit is paid. If anything on the Site conflicts with your signed agreement, the agreement controls.

Pricing and availability

Prices, packages and project examples on the Site are for general information and may change without notice. They are not a quote or an offer. Your actual price depends on your project's scope, site conditions, selections and timing, and will be set out in your proposal or agreement. We may decline any project.

Licensing and trade partners

Construction work on projects we design is performed by licensed contractors and trade partners. We coordinate with them on your behalf as described in your agreement.

Information on the Site is general guidance

Articles, tips, cost ranges, social posts and quiz results are general information to help you plan. They are not professional engineering, architectural, structural, legal or financial advice for your specific home. Building codes, permits and site conditions vary, so please don't rely on Site content alone when making decisions about your project.

Photos, designs and content

All content on the Site, including photos, renderings, drawings, text, logos and the Thompson & Co. name, belongs to Thompson & Company, LLC or is used with permission. You may view and share links to the Site for personal, non-commercial use. You may not copy, download, republish or use our photos or designs for any other purpose, including your own marketing or to have another builder recreate our designs, without our written permission. Project photos show past work and may include styling or finishes that vary from project to project.

Things you agree not to do

You agree not to misuse the Site, including by submitting false information, sending spam or harmful code, trying to access password-protected areas without permission, or scraping Site content.

Client and contractor portals

Some areas of the Site, such as contractor resources or client project pages, are password protected. Passwords are for the person or company they were given to and may not be shared. Materials in these areas are confidential and are governed by your agreement with us. We may change or remove access at any time.

Reviews and submissions

If you send us a testimonial, review, photo or other feedback, you allow us to use it, with your first name and city only unless you agree otherwise, on the Site and in our marketing. Tell us anytime if you'd like it removed.

Third-party links and tools

The Site may link to or use outside services, such as booking tools, social media, suppliers and showrooms. We aren't responsible for their content, products or policies.

No warranties for the Site

We work to keep the Site accurate and available, but it is provided "as is" and "as available." To the fullest extent the law allows, we make no warranties about the Site, its content or that it will be error free or uninterrupted. Warranties for our services, if any, are only those written in your signed agreement.

Limitation of liability

To the fullest extent the law allows, Thompson & Company, LLC and its owner and team are not liable for any indirect, incidental or consequential damages arising from your use of the Site or reliance on its content. Our total liability related to the Site is limited to $100. This does not limit any rights you have under your signed agreement or under Minnesota law that cannot be waived.

Privacy

Our Privacy Policy explains how we collect and use your information.

Governing law

These terms are governed by the laws of the State of Minnesota. Any dispute about the Site will be resolved in the state courts located in Washington County, Minnesota, unless your signed agreement says otherwise.

Changes to these terms

We may update these terms from time to time. The "Last updated" date shows when they last changed. Continuing to use the Site means you accept the updated terms.

Contact us

Thompson & Company, LLC
Hugo, Minnesota
anna@thompsoncohome.com
(651) 366-9733